Terms and Conditions – ZoukStayz
Last Updated: Dec 3, 2025
1. Introduction
Welcome to ZoukStayz. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using the platform.
2. About ZoukStayz
ZoukStayz is a travel and stay discovery platform offering curated accommodations, long-term stays, and personalized travel experiences. We act as a facilitator between travelers and verified stay partners/hosts.
3. Use of the Platform
By using this website, you agree to:
- Provide accurate and complete information during booking or registration
- Use the platform only for lawful purposes
- Not copy, modify, or distribute platform content without permission
- Not attempt to hack, disrupt, or misuse the website’s functionality
4. User Accounts
When you create an account:
- You are responsible for maintaining the confidentiality of your login credentials
- You must notify us immediately of unauthorized access
- We may suspend or remove accounts that violate these terms
5. Booking Policy
When you make a booking through ZoukStayz:
- Bookings are confirmed only after successful payment
- You must follow property rules, including check-in/out timings and ID requirements
- Any damages caused during the stay may be chargeable to the traveler
6. Pricing and Payments
All prices shown on the platform are subject to change based on availability, season, location, and host terms. Taxes may apply as per local regulations.
7. Cancellations and Refunds
Cancellations and refunds are governed by our Refund Policy. Property-specific terms may also apply.
8. Intellectual Property
All content on ZoukStayz including text, images, logos, and website features is owned by us or licensed to us. Unauthorized use is prohibited.
9. Limitation of Liability
ZoukStayz is not responsible for:
- Errors or issues with third-party/host services
- Acts of negligence by stay partners or travelers
- Unexpected events such as weather, delays, or travel disruptions
- Losses resulting from misuse of the platform
10. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the platform indicates acceptance of the updated terms.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be handled under Indian jurisdiction.
12. Contact Information
For questions regarding these Terms, contact:
Email: support@zoukstayz.com
